When Sangeeta Kharat noticed a lump near her neck, she sought treatment at MT Agarwal Municipal Hospital, Mulund, near her residence. Doctors diagnosed her with thyroid nodules, an abnormal growth of cells on the thyroid gland, and referred her to Lokmanya Tilak Municipal Corporation Hospital at Sion for further treatment. Sangeeta's son, Rajan, initially opted for treatment at Sion Hospital. However, due to the distance and frequency of trips with his job, they decided to switch to a nearby private hospital despite higher costs. Rajan said, " If the MT Agarwal super-speciality hospital had been available, we wouldn't have needed…