Almost all of us own a private vehicle, which means that we also visit petrol bunks frequently.
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But how many of us are aware of the fraudulent practices happening at these bunks? And how many of us are able to take any action against them?
A couple of months ago, I encountered a situation where I asked for Rs.500 worth of petrol, but got petrol worth Rs.200 instead. On questioning the employee, he said he had not heard it well and gave me petrol worth another Rs.300.
On switching on the ignition, I noticed that my indicator pointed well below what it should have shown. I told the guy that he had not put petrol for Rs 500 and that he better do so, before I escalated a complaint to his superiors or create a fiasco at the bunk in presence of other customers.
What I realised later, is that the Rs.200 initially shown to me was from the previous customer. I was distracted by another guy by my window side trying to sell me some loyalty card.
However, this is not the only instance. There have been several like this, when they tamper with the actual amount of petrol filled in your vehicle. To be safe, I now make sure I get a bill with my vehicle number on it and check every aspect of it.
Recently, I was tricked again, when I was given 1 litre less for the amount I had paid. Fortunately, I had the bill with me and the previous bills which showed how much petrol I should have actually got for that amount. This time, I complained to the owner and got back my amount.
So what is the best way out of this? Complaining will of course, get you out of your situation. But I am thinking of several others who would have got tricked by these same fellows. I hardly ever see anyone taking a bill from them. So when they run out of petrol within a day of filling, they realise they have been fooled and have no way to get back their hard earned money.
My advise to you is to stay sharp. Get a receipt for anything you procure at the petrol bunks. Keep an eye on the actual amount of petrol/diesel you are getting. Check the bill thoroughly. If you are not careful, you will be the loser at the end of the day.