Be careful of your belongings if you live in Bengaluru. If you lose your expensive phones, gadgets and other valuable items, that is solely your fault and the Bangalore Police will add to your worry by giving you an earful of why you must no use such expensive items. Clearly in HSR layout police station that is the message that is running around. And what is even worse, they claim to be doing all the work in the country.
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“Anything that happens anywhere in India all of them land up at the HSR Layout Police Station. I am going to put a board stating that the station is closed,” said a policeman. And if you thought the differential treatment was only to people who lost their valuables, one round into that station will prove to you that basically you will meet this kind of response for whatever your issue is.
My cousin sister lost her iPhone last Saturday. Her phone fell off her pocket and within seconds was picked by the auto driver she used for her commute. Unable to gather her wits within seconds, she was unable to record the number of the auto. She then went to the HSR layout Police station to file a complaint and was continuously tracking the movement of her phone via the Find My iPhone App. The first question that she was asked: “How can the auto driver pick your phone before you realized? Can something like this happen? Are you faking?”
Yes sir, she was faking! She should be ultra stupid to walk into your station of all places in Bangalore to cook up a story of the missing phone on a Saturday afternoon braving the rain, just for thrill, you see! What are we playing, the Roadies Challenge?
After all the haggling, she stayed strong and even showed them the app and forced the policeman to accompany her to try and locate the phone. While they cribbed about it for long, seeing her strong they did their bit and went with her. However this did no good as the phone was later switched off.
Another round of ordeal for FIR
Since the phone was given to her by the office, she was asked to produce a FIR for further process. That’s where the ordeal began. Two rounds to the police station did her no good. And finally on Saturday (after a week) when she went there again, she was asked why she used such an expensive phone if she did not know how to keep them safe. What are we dealing with here – moral science classes?
As if one person saying that was not enough, the entire staff took turns of taking lessons on “safety of phones” and how they cannot issue an FIR and that she was faking. They shunted her floor after floor and the ordeal only continued with the last being “They all come here and trouble us. Don’t know to speak Kannada, don’t know to handle anything. They simply come.”
So what is the point here then that they don’t know to speak Kannada? Or that iPhones are not to be used unless you are very sure you will not lose them? Or that if you lose them it’s your headache and you may very well deal with it?
My frightened sister almost in sobs called me and did not complain on her ordeal but on the trouble being given to another complainant over a threatening letter that he received from an unknown source. This time around again the question remained the same – “How do we know it came to you? How do we know you are not faking?”
The letter was addressed to the man of the house and had some threatening messages written and the sender had not declared his address or name.
If this is the way the police and the law and order in the city functions, I think we better not lose anything henceforth.
Can somebody please tell me what the mandate of police in such cases is? I fail to understand the lack of willingness to help a citizen. This to me is a governance issue!