Ashok Dwarakanath has submitted the following complaint to BMTC, through their official website on October 23rd and is yet to get BMTC’s response.
This is to bring to your kind attention some possible safety violations by drivers operating Volvo buses on route 335E. This may apply in general to other routes also.
- Slowing down far away before or after the bus stop if passengers are boarding another bus for formality sake but never really stopping the bus at the bus stop. Speeding away from the bus stop sometimes even after 2 or more passengers are waving their hands. This is a regular feature at Graphite India bus stop towards Majestic. Example if passengers are boarding 550 C or K, 335E driver will simply speed off even if the whole bus has 2-3 passengers. Since this is a busy junction next bus could get stuck in the signal delaying office commuters by at least 30 minutes in the morning time.
- 335E drivers are not stopping at the bus stops and open the doors for passengers to alight in the middle of the road in peak traffic. This happens to me everyday when getting off after Lifestyle signal. They dont even make an attempt to pull the bus to the left towards the bus stop. On Friday evening at 9 pm, I took the 331 A from Residency Road that stops at Marathahalli bridge. The driver opened the door in the middle the signal when taking a right towards ORR. There was so much traffic that I decided to get off after the bus has turned at the bustop at the intersection of Varthur road and ORR. Instead the driver sped away and only stopped upon my repeated request after the bridge on ORR. I had to walk all the way back to Varthur road. Why is there so much discretion given to drivers. Buses should stop safely at the bus stop both when picking up and dropping off commuters even if there is a few seconds delay at the stop.
- So far as I have observed drivers of 335E are not driving in a safe manner nor ensuring passenger comfort. They are driving the automatic Volvos like the old Tata / Ashok Leyland buses suddenly accelerating, braking hard, intimidating every other vehicle on the road, playing loud FM channels (as if everyone wants to listen to AIR FM Rainbow), honking on the slightest blockage and worse, swearing at each other (other volvo drivers) and others on the slightest provocation. It is so sad that world-class buses have been given by BMTC for them to drive and they share no passion or connection with fellow citizens in the bus.
- 335E drivers are driving in a unsafe manner putting the lives of their own and other vehicles on the road especially 2 wheelers at extreme risk due to constant lane changes, unpredictable braking, honking and tailgating.
- Safety kits, fire extinguishers and pick axes to break the glass in emergencies are frequently missing.
To summarise, young people like me can still manage to handle this chaos. But what about the elderly, children and women? Would these drivers like to treat their own family like this if they are travelling by Vajra? How many extra seconds will it take to allow the last child or old person to get off the bus? What does it talk of our society when we unwilling to show care for the elderly, children and women? What is the use of putting posh looking buses when we are unable to change our social behaviour which needed to use modern technology?
Driving is a social activity and trained government drivers should set the standard and not compete with the like of private lorry/cab drivers who are willing to runover people to make Rs 100 more per trip. I fear that with the current attitude, Bengaluru may look like Singapore but underneath will lose all friendliness and character. Kindly do the needful before the situation deteriorates further.