1000s of water tankers ply in Bengaluru; zero trade licenses. BBMP oblivious!

It is a known fact that water tankers extract any water that they see in Bengaluru. This video is a proof of it. Come summer, water tanker business is at its peak, especially on the outskirts of the city where there is no Cauvery water supply. The business is a pleasure in the years in which there is less-than-usual rain, because demand for water is the highest.

Nagaraj (name changed) is an owner of a water tanker, operating in Kammanahalli. He has been in the tanker business for 15 years now. There were virtually no rules for extraction of groundwater when he entered the business. “There were no requirements as such that had to be met to start a water-tanker service before,” he says.

Is there a rule at all for private tankers? Are you aware whether the water tanker that supplies water to your apartment or house meets the standards? What are the standards, if any? And who is monitoring it?

Who will bell the cat?

When it comes to the business of private water tankers in Bengaluru city, the situation is that of ‘who-will-bell-the-cat’. While Bangalore Water Supply and Sewerage Board (BWSSB) says it has absolutely no power to control private water tankers, the Bruhat Bangalore Mahanagara Palike (BBMP) officials are not even aware of the system of trade license to be issued to water tankers. Therefore, all the water tankers in the city are operating without obtaining trade licenses, and following no norms. There is no one to check the quality of water supplied, and the source.

When Citizen Matters tried to find out the number of trade licenses issued to private water tankers in the city, it was revealed that none of the tankers were issued trade license. Surprisingly, none of the officials were even aware of the trade license fee prescribed by BBMP for water tankers, though it is available on the list of trade license fees.

When contacted, BBMP Chief Health Officer Dr Vatsala said she did not know about issuing trade licenses to water tankers and suggested this reporter to speak to a zonal health officer.

Many of the zonal health officers whom we spoke to, said that they issue power license to water tanker companies that also own borewells for consuming power for commercial purpose. Dasarahalli Zone Health Officer Dr Surendra said that they were not issuing trade license, because BBMP has not included water tanker under trade license. “The BBMP has not prescribed trade license fee for water tankers,” he said.

BBMP Health Officer for Bengaluru South and Raja Rajeshwari Nagar zones, Dr Manoranjan Hegde too said that there was no system of issuing trade licences to private water tankers. “BBMP has not yet fixed the trade license fee for water tanker business. In the absence of regulation, we cannot even call them illegal,” he said.

However, when Citizen Matters cross-checked the BBMP’s schedule of trade category and license fee, part IV included “Water Tanker” too. The trade license fee prescribed for water tanker is Rs 1,000. The ward-wise list of approved trade licenses for six months displayed in BBMP too does not include the license issued to water tankers.

BBMP Commissioner Kumar Naik remained unavailable to phone calls when Citizen Matters tried reaching him for comments.

BWSSB proposed regulation, BBMP disposed it

In April 2013, BWSSB had written to BBMP, urging the Palike to ensure that private water tankers compulsorily obtain trade license and display the source of water on the license.

A senior officer from BWSSB who did not wish to be named, told Citizen Matters that it is the responsibility of BBMP to bring in a system to regulate private water tankers. “BWSSB cannot control water tankers until and unless the State government gives us the power to do so. But, BBMP can do it by introducing the concept of trade license to these tankers. We have no idea how many tankers are operating in the city, but they are all operating without paying any fee to the Palike,” the officer said.

He also said that it was necessary for BBMP to regularly do quality check of these tankers. People are not aware of whether they are consuming potable water or not.

What procedure should be laid for regulating water tankers

When Citizen Matters tried to find out the rules and regulations sometime ago, then-BWSSB chief engineer Venkataraju had given us some theoretical pointers on what has to be done to operate water tankers legally.

  • In order to get the license for starting a water tanker service privately, the first step is to register the lorry or tanker with RTO.
  • During registration, the capacity of the tank and whether or not the tank has the required food grade coating to waterproof the surface and prevent corrosion and bacterial growth, and EPI (Ethoxylated Polyethylene) coating is checked. EPI helps prevent reactions between hazardous chemicals in the metal of the tank and the salts dissolved in the water contained inside.
  • The next step should be to apply for trade license from the BBMP, specifying details about where the water will be extracted (or purchased) from, the quantity and quality of water that will be extracted etc.

BBMP even prepared a note detailing the rules for private players providing water tanker services, as stated below:

  1. The private water tanker lorry / tractor shall have valid RTO Registration Permit.
  2. The source of water must be mentioned in the trade-license.
  3. The rate of each water tanker lorry / tractor load should be displayed on the tanker.
  4. Every load supplied should have receipt with number and date.
  5. The quality of water from the source of supply as well as from the tanker should be tested and certified as per ISI standards by the laboratory empanelled by the BBMP.
  6. The private water tanker agency should have details of monthly statistics of the number of water tankers supplied, rate at which it is supplied, quality of water and tanker etc and furnish the details to BBMP on a regular basis.

These were the same pointers that BWSSB Chief Engineer had mentioned in his letter written to BBMP in 2013.

How far is the procedure followed?

The first point mentions that a “lorry / tractor” shall have valid RTO Registration Permit.

“Many who have bought tractors for agricultural purpose are using it to transport water to the tankers. This has to be looked into by the BBMP,” says Venkataraju. He adds that not a single tractor has been registered for this purpose.

RTO officials too confirmed that there was no data available on the number of tractors with RTO permit to be used as water tankers.

All water tanker services must disclose their source of water, results of potability test, quantity of water drawn etc on paper. License can be granted only after these details are verified. The BBMP, though came up with rules and regulations, could never implement it, and the reasons are unknown.

No permissions for commercial borewells since 2013

“Before drilling a new borewell it is now necessary to secure permission. BWSSB has not given permission to drill borewells for commercial use since 2013. But, we have given permission for a 1000 or so borewells to be dug for domestic use, mostly in apartments,” says Venkatraju.

However, not one so far has been penalised for operating borewells without permission. Action can be taken against those who use their domestic borewells to extract water for selling commercially, only when someone who finds it out lodges a complaint at a police station.

“But there is no way,” says Venkataraju, “to monitor all the borewells in the city to keep a check on whether or not a given borewell registered for domestic purpose, is being misused for commercial purpose.”

Earlier, Citizen Matters had reported that the central groundwater authority had issued a directive banning permission to commercial extraction of water in Bengaluru, but state authority did not follow it. Now the BWSSB says there are no commercial permissions issued after 2013. So, if there is groundwater extraction for commercial purpose from any new borewell, it is bound to be illegal.    

No tab on number of tankers in Bangalore

Nobody has data on the exact number of water tankers in Bengaluru. However, studies indicate that there are thousands of them operating.

Anirudh Venkatanarayan Rajashekar, a student of Master in City Planning in Massachusetts Institute of Technology, worked on a thesis on private water tankers in Bengaluru. The thesis says the RTO estimate of water tankers is likely to be accurate. To quote from the thesis,

Today there are various estimates for the number of tanker companies that operate in Bangalore. (Malini) Ranganathan puts the number of tanker companies at approximately 200, while others believe the number to be between 100-120 (“Excreta Matters: The Deccan,” 2012, p. 308; Ranganathan, 2014, p. 96). These companies own between 1,000 and 3,000 trucks. BWSSB officials believe that there are in excess of 2,500 tanker vehicles, the Central Ground Water Board (CGWB) estimates around 2,800, and the Karnataka Regional Transportation Organization (RTO) puts the number at approximately 1,000 (Central Ground Water Board, 2011, p. 20). Given that tankers, according to interviews, own between 2-4 trucks, it appears that the RTO estimation is likely to be most accurate.

Citizen Matters tried exploring the other requirements for water tankers to operate in Bengaluru. And here is what we came up with.

Power license to 92 tankers

Though issuing trade license is not in practise, it is mandatory for water tanker companies that also own borewells, to obtain power license from BBMP for consuming electricity for commercial purpose. However, most of the tanker companies skip this step too.

Information collected by BBMP shows that power license has been issued to only 92 companies so far. Here goes the zonewise break up of the total number of power licenses given to water tankers.

  • BBMP East Zone – 18
  • BBMP South Zone – 34
  • Rajarajeshwarinagar Zone – 6
  • Mahadevapura Zone – 18
  • Yelahanka Zone – 16

And you have to believe this: Bommanahalli, Dasarahalli and West Zones do not have any water tanker companies operating officially. There are no valid power licenses in these zones.

Manjunatha Water Suppliers in Rajajinagar supplies water to Iskcon temple. Today the company sells around 3-4 loads of water each day to apartments and houses. This area lies in West zone, and is a proof that there are tankers operating in the zone, though there is no power license in the entire zone officially.

The following map by Anirudh Rajashekhar too shows existance of water tankers in almost all wards, irrespective of zones.

A map on the number of water tankers in Bengaluru wards, based on RTO data – 2014. Map by Anirudh Rajashekhar.

Nobody to enforce rules and procedures

Dr. Manoranjan Hegde informed Citizen Matters that BBMP can at the maximum get the BESCOM to stop power supply for the commercial borewells owned by unlicensed water tanker operators.

However, the threat of suspending power supply may not impact the tanker owners. Because, not all water tanker owners have borewells of their own. In most cases water is extracted from borewells owned by third parties at a cost, and sold at a higher rate to make profit on each load.

Asked if there is a provision for BBMP to seize the tankers with no power license, Dr. Hegde regretted that there was none.

Dasarahalli Zone Health Officer Dr Surendra said that they could take action against the water tanker owners based on public complaint. “But then, lot of practical issues are involved in seizing the tankers too. Where do we park the seized tankers?” he asked.

Related Articles

Reality of ‘drinking water’ tankers in Bengaluru – captured on video
Water tankers rule, no one to question
Water tankers: Making money when the sun shines and water flows!

Akshatha M
About Akshatha M 217 Articles
Akshatha M is a Staff Journalist at Citizen Matters. She tweets at @akshata1.

11 Comments

  1. Water tankers are called by hotels like RAMADA, institutions like the Institution of Engineers opposite Indian Express, Darshini Restaurant on Plain Street near Infantry Road, etc. Cauvery water shortage and lowering of underground water table in Bengaluru with 11 million population is enabling the water tanker business flourishing. The water tankers get their water from residential sites with bore wells in localities. The neighbors of such residential sites are disturbed by these water tankers. The RWAs and citizens of those localities should agitate against owners of such residential sites. Traffic police and BWSSB are not taking action against the water tanker operators and the property owners who supply water to them. On the water tankers the phone numbers to be contacted to supply water through water tankers are given.
    The water tankers are to be banned by the agencies. The water tanker vehicles should be seized to discourage such unauthorized water supply.
    BWSSB which is not able to supply water to the large population should install bore wells in Government lands in lake margins and valley margins and supply water to those activities where water tankers are supplying water. BWSSB should treat the water like the rain water harvesting method for use in these water tanks.

    -Dr. A. S. Kodanda Pani,
    Urban Planner & Civic Analyst

  2. Bengaluru is facing water supply problem and is not able to serve 11 million population. Cauvery river water dispute with Tamilnadu, encroachments along the valleys and lakes, leakage of water in the BWSSB water lines laid long back, are the problems faced for supply of water. Apartments, commercial / office complexes have their own bore-wells to meet their requirements. There are about 2.16 lakh bore wells in Bengaluru. The underground water is over exploited in Bangalore Urban and Rural districts. Many large hotels like Ramada in Shivajinagar, Institutions like Institution of Engineers, India on B.R. Ambedkar Veedhi are depending on water tankers for water. Private water tankers are exploiting this shortage of water problem and are making money. Some property owners are selling water from their bore wells and are making money. Without any control by BWSSB, the water tankers boldly display the name of the water suppliers on the tankers. Ground water table gets lowered in the localities where private property owners sell bore well waters. Yield from the bore-wells in those localities gets reduced. The tankers might also be filling polluted water from the tanks.
    BWSSB should sieze those private water tankers, disconnect water and sewer connections, and if possible electric connections of BESCOM. Citizens of those localities should complain about such private property owners.
    Encroachments of lake areas should be removed and storage capacity of lakes increased to charge the underground water. Government should curb further growth of Bengaluru in view of water problem and encourage development of two tier cities as counter-magnets by giving initiatives for location of major economic activities.
    __________________________
    Ideas for change:
    The idea of another Cauvery is not practical and my above suggestions considered.
    -Dr. A. S. Kodanda Pani,
    Urban Planner & Civic Analyst

  3. Very good articles throgh Citizen Matters, i have been watching in my area about this and dont have any information on pvt water tankers. In my area (Panathur), there are five houses who supply water every days. every tanker will do min of 40+ loads in a day and no one is there to control. Apart from this, tankers also spoiles the road any its causing lot of dust. in the span of 800 mts we have 5 water suppliers in the same road.

  4. Dear Pavan,
    Not sure why you feel I have criticized Citizen Matters, but I was just highlighting our (readers and Citizen Matters) plight complaining against the municipal bodies.
    Best Regards.

  5. Dear Skeptic,
    Just in case your were unaware about this, let me inform you that Citizen Matters is a magazine – which, by definition, produces articles. Sorry to disappoint you, but neither the editors nor the reporters there run the municipal bodies. If the dictionary you are using defines the word “magazine” as an organisation in charge of municipal bodies, may I then recommend you to sue its publisher?

  6. To track the water tanker trips and volume of water delivered, ApnaComplex has recently launched a Water Monitor app. The app gives number of trips made by every water tanker supplier to an apartment.
    usage of this app should help at least rwas to keep track of the water supplied to them and the cost

  7. As long as we do not have a corruption free environment, the intended result anticipated by CITIZEN MATTERS may be a dream. These tanker owners are capable of managing anything by bribing and ultimately the burden will be passed on to water users. Instead, BWSSB should take the business and provide water through tankers at the rates as per CAUVERY water Tariff Plus actual transportation charges from supply point to destination. People will happily adjust to the system in the long run.

  8. Most of the tankers are tractors. Many are unfit for roads, let alone highways. Let us thank the water Mafia for reducing the population of 2-wheeler riders in Bengaluru. We should not expect anything else from those in power. I think Citizen Matters and its readers have completed more than a decade of complaining – without any results on any issue.

  9. Similarly………The were No one to Monitor PG-Paying Guest’s.
    In and Around Colleges and Tech Parks are Looking People.
    People Coming from Out Side will not know the Actual Value and Business Man are taking it as an Opportunity.

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