“Sir, only Rs 10,500/- service charge for Khata and property tax. Quick and reliable service!” said a representative of a broker firm in Akshay Nagar, Begur. The firm facilitated the issuing of Khatas for apartments, while residents of West End Heights, an apartment complex of 1,830 units, were looking to get Khatas. But they decided they had to do something about the blatant corruption in the delivery of Khatas. What followed was a tale of how a group of aware and vocal citizens fought against the system and won, and received their Khata certificates without having to pay any bribes.…
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